Every staff member you employ needs to count - much more than just a number in the ratios. This workshop is aimed mainly at newer staff but will also be a worthwhile refresher for experienced staff. The workshop aims to

• build staff confidence and skills for positive interactions with children
• raise awareness of programme climate factors that enhance child engagement
• examine basic professional boundaries when interacting with children

• “A good environment for children” - principles of child engagement and customer service
• Getting off to a good start each day
• Activities to build interaction
• Supervising activities – group dynamics and keeping control
• Conversations with children
• Personal boundaries